Returns & Exchanges

At Danilo Promotions, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused and unopened items. If your order isn't quite right, our team is here to ensure a smooth exchange or a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Pack the Items

  Carefully place the items in their original packaging, ensuring all tags and seals are intact to prevent damage during transit.

• 3.
  Attach Shipping Label

  Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized courier location.

• 4.
  Receive Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.